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Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards
The circuit board on the vacuum can spark, posing fire and burn hazards.
This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.
What to do
Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.
Full notice and photos: cpsc.gov/Recalls/2020/Rexair-Recalls-to-Repair-Rainbow-SRX-Vacuums-Due-to-Fire-and-Burn-Hazards.
Frequently asked questions
Is this product recalled?
Yes. Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards — announced June 17, 2020, per the U.S. Consumer Product Safety Commission (CPSC).
How many of these were sold?
CPSC's recall notice reports About 38,000 (In addition, about 4,800 sold in Canada) units affected.
How can I check other products for recalls?
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Set up Recall Watch — $4.99/mo →Recall data source: CPSC.gov · Last verified 2020-06-17