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WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards
The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.
This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black…
What to do
Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.
Contact: WHILL toll-free at 844-699-4455, email at [email protected] or online at https://whill.us/ and click on “Contact” and then “Support” for more information.
Full notice and photos: cpsc.gov/Recalls/2020/WHILL-Recalls-WHILL-Personal-Electric-Vehicles-Due-to-Crash-and-Injury-Hazards.
Frequently asked questions
Is this product recalled?
Yes. WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards — announced September 09, 2020, per the U.S. Consumer Product Safety Commission (CPSC).
How many of these were sold?
CPSC's recall notice reports About 1,160 units affected.
How can I check other products for recalls?
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Set up Recall Watch — $4.99/mo →Recall data source: CPSC.gov · Last verified 2020-09-09